PRIVACY
Privacy Policy
Last Updated: June 27, 2026
Introduction
At Halo, your privacy is not an afterthought, it is a core part of how we build. This Privacy Policy explains what information we collect when you use our platform, how we use it, and the choices you have over your own data.
Information We Collect
We collect information you give us directly, like your name, email address, and payment details when you sign up. We also collect usage data automatically, including which channels you connect, how many conversations you handle, and which features you rely on most.
How We Use Your Information
We use your information to operate and improve the Halo platform, process your billing, and provide customer support. We also use aggregated usage data to understand how teams work in Halo so we can make the product better.
Data Sharing
We only share your data with trusted third party services that help us run Halo, such as payment processors and cloud hosting providers. We never sell your data to advertisers or data brokers.
Data Storage and Security
Your data is stored on secure cloud infrastructure with encryption at rest and in transit. We retain your data for as long as your account is active. If you delete your account, your data is permanently removed within 30 days.
Your Rights
You have full control over your data. You can access, update, or export your information at any time from your account settings. You can also request permanent deletion of your account and all associated records.
Cookies
Halo uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used. We do not use cookies for advertising purposes. You can manage or disable cookies from your browser at any time.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can reach our privacy team at privacy@halo.support. We aim to respond to all privacy related inquiries within 48 hours.