ABOUT US
Our Story
We are a team of support leads who got tired of the chaos, so we built the inbox we always wanted to use.
Trusted by teams who take support seriously
Built by support leads
for support teams
Three support leads. One shared problem. Too many inboxes pulling us in too many directions, each with its own tab, its own bill, and its own version of the customer.
So we stopped complaining and started building. We did not want another helpdesk, we wanted the one place where every channel, every teammate and every customer finally lives together.
50k+
Conversations handled every day on Halo
4x
Faster first reply for teams on Halo
12+
Channels supported in one inbox
98%
Uptime guaranteed for all users
Diego Ferrer
Founder & CEO
Nadia Rahman
Co-Founder & COO
Chris Donovan
Co-Founder & CPO
Brian Mitchell
Co-Founder & VP Engine
Jordan Wells
Product Manager
Sam Rivera
Growth Lead
Liam Okafor
Support Advocate
Tyler Brooks
Senior Software Engine