PRICING
Pick your plan
Whether you are a solo founder or part of a big support team, we have a plan that fits your needs.
SIMPLE PRICING
SIMPLE PRICING
Do more, Pay less.
Starter
Great for solo founders.
Free
Get Started
What is included:
✓
Access to 3 channels
✓
3 team members
✓
500 conversations / month
✓
Community support
Starter
Great for solo founders.
Free
Get Started
What is included:
✓
Access to 3 channels
✓
3 team members
✓
500 conversations / month
✓
Community support
Pro
MOST POPULAR
Great for support teams.
$29 / month
Get Started
Everything from Free, plus:
✓
Access to 5+ channels
✓
Unlimited team members
✓
10,000 conversations / month
✓
Shared team inbox
Pro
MOST POPULAR
Great for support teams.
$29 / month
Get Started
Everything from Free, plus:
✓
Access to 5+ channels
✓
Unlimited team members
✓
10,000 conversations / month
✓
Shared team inbox
Master
For teams needing control
$69 / month
Get Started
Everything from Pro, plus:
✓
Access to all channels
✓
Unlimited conversations
✓
Unlimited team members
✓
Role based access
Master
For teams needing control
$69 / month
Get Started
Everything from Pro, plus:
✓
Access to all channels
✓
Unlimited conversations
✓
Unlimited team members
✓
Role based access
Enterprise
For big teams on major projects
Custom
Talk to Sales
Everything in Master, plus:
✓
Private cloud deployment
✓
Enterprise SSO and SCIM
✓
Advanced security controls
✓
Custom data retention
Enterprise
For big teams on major projects
Custom
Talk to Sales
Everything in Master, plus:
✓
Private cloud deployment
✓
Enterprise SSO and SCIM
✓
Advanced security controls
✓
Custom data retention
EVERYTHING SIDE BY SIDE
EVERYTHING SIDE BY SIDE
See what each plan includes
See what each plan
includes
Features
Starter
Pro
Master
Enterprise
Channels
3
5+
All
Private cloud
Monthly Conversations
500/mo
10k/mo
Unlimited
Unlimited
Team Seats
3
Unlimited
Unlimited
Unlimited
Team Members
1
Up to 10
Unlimited
Unlimited
Shared Inbox
✕
✓
✓
✓
One Timeline
✕
✓
✓
✓
Workflow Automation
✕
✓
✓
✓
Reply Tracking
✕
✓
✓
✓
Role Based Access
✕
✕
✓
✓
Custom Integrations
✕
✕
✓
✓
SLA Guarantee
✕
✕
✓
Custom
Dedicated Manager
✕
✕
✓
✓
Enterprise SSO and SCIM
✕
✕
✕
✓
Advanced Security
✕
✕
✕
✓
Custom Data Retention
✕
✕
✕
✓
Audit Logs
✕
✕
✕
✓
24/7 Premium Support
✕
✕
✕
✓
Custom Onboarding
✕
✕
✕
✓
Channels
Starter · 3
Pro · 5+
Master · All
Enterprise · Private cloud
Monthly Conversations
Starter · 500/mo
Pro · 10k/mo
Master · Unlimited
Enterprise · Unlimited
Team Seats
Starter · 3
Pro · Unlimited
Master · Unlimited
Enterprise · Unlimited
Team Members
Starter · 1
Pro · Up to 10
Master · Unlimited
Enterprise · Unlimited
Shared Inbox
Starter · ✕
Pro · Included
Master · Included
Enterprise · Included
One Timeline
Starter · ✕
Pro · Included
Master · Included
Enterprise · Included
Workflow Automation
Starter · ✕
Pro · Included
Master · Included
Enterprise · Included
Reply Tracking
Starter · ✕
Pro · Included
Master · Included
Enterprise · Included
Role Based Access
Starter · ✕
Pro · ✕
Master · Included
Enterprise · Included
Custom Integrations
Starter · ✕
Pro · ✕
Master · Included
Enterprise · Included
SLA Guarantee
Starter · ✕
Pro · ✕
Master · Included
Enterprise · Custom
Dedicated Manager
Starter · ✕
Pro · ✕
Master · Included
Enterprise · Included
Enterprise SSO and SCIM
Starter · ✕
Pro · ✕
Master · ✕
Enterprise · Included
Advanced Security
Starter · ✕
Pro · ✕
Master · ✕
Enterprise · Included
Custom Data Retention
Starter · ✕
Pro · ✕
Master · ✕
Enterprise · Included
Audit Logs
Starter · ✕
Pro · ✕
Master · ✕
Enterprise · Included
24/7 Premium Support
Starter · ✕
Pro · ✕
Master · ✕
Enterprise · Included
Custom Onboarding
Starter · ✕
Pro · ✕
Master · ✕
Enterprise · Included
“Halo transformed our support workflow. We replaced multiple tools with one platform and saw our reply time drop significantly.”
Diego Ferrer
Founder, Almora
One
Customer timeline
Shared
Team context
Frequently asked questions
A few things you might ask.
Is there a free plan?
Which channels can I connect?
How does smart assignment work?
Can my team review AI replies?
How does smart assignment work?
Start replying faster today
Join thousands of teams who cut their first reply time by 10×
without hiring anyone new.
Start replying faster today
Join thousands of teams who cut their first reply time by 10× without hiring anyone new.
Halo